A few months ago, I wrote about a bad situation I had with Jack Williams Tire and Auto at the Fairlane Village Mall in Pottsville. I am happy to report that the situation has been remedied.
Richie at Jack Williams did everything he could to help me out. Here’s a brief back-story: I took my Jeep for an inspection and oil change back in March. Upon leaving, I had issues with the new brakes they installed and also had no oil pressure at idle.
I returned to Jack Williams to have the brakes fixed, which was done quickly. The oil pressure issues persisted. Richie kept my Jeep at Jack Williams for nearly two weeks, one of which I was on vacation in California, and did everything he could to fix the problem (and at no cost to me). It was eventually found that adding Lucas Oil Stabilizer to the engine restored my oil pressure.
I greatly appreciate what Richie did for me, and how hard he worked to correct the issues I had. This is why I had always gone to JW in the first place, and never had any issues, and will likely continue going there in the future.